Privacy Policy

1. Introduction

EiQan is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information within our application designed for student transportation management.

2. Information We Collect

To provide reliable transportation services, we collect:

• Account Information: Name, phone number, and email address of parents/guardians and drivers.
• Student Information: Name and assigned school/bus route (provided by parents or educational institutions).
• Location Data: We collect precise or approximate location data from drivers to provide real-time tracking for parents. For parents, location data may be used to identify the nearest pickup points.
• Device Information: IP address, device type, and operating system version.

3. How We Use Your Information

The collected data is used strictly for:

• Facilitating safe and timely student transportation.
• Providing real-time "Bus Tracking" notifications to parents.
• Improving app performance and security.
• Communication regarding service updates or safety alerts.

4. Background Location Access

Our app collects location data to enable real-time tracking of the school bus even when the app is closed or not in use (specifically for the Driver’s version). This is essential for notifying parents of the bus's arrival.

5. Data Sharing and Disclosure

We do not sell your personal data. Information is only shared with:

• Authorized School Administrators and Transport Managers.
• Third-party service providers (like map services) solely for functional purposes.
• Legal authorities if required by law.

6. Data Security

We implement industry-standard encryption and security measures to protect sensitive information, including student locations and parent contact details, from unauthorized access.

7. Data Retention and Deletion

We retain your data for as long as your account is active. Users can request data deletion at any time by contacting our support team or through the app settings.

8. Contact Us

If you have any questions regarding this policy or your data, please contact us at:

Email: support@eiqan.com
Website: https://eiqan.com